Holman Industries

None of their products are fit for purpose. You are better off moving water around with a jug from the kitchen than relying on Holman. Their products are so bad you have to assume the business model is to produce garbage, flog a lot of it, and live with the complaints. Please don’t ever support this company.

Terrible product it worked for the first couple of weeks then I turned it off for the summer, and it's now constantly dropping out. Never buying a Holman's again. $200 wasted

I had a problem with a weather station. The customer service I experienced was absolutely fantastic. No automated menus the lady who answered the phone had excellent product knowledge and talked me through step by step diagnosis. Ultimately the issue couldn't be resolved so she sent me a credit for a replacement unit. I can't remember the last time I had such a positive customer support experience anywhere. Well done Holman, I will always support your company as a result.

I recently contacted the customer support team to enquire about buying a replacement sprayer handle. N'Dene got back to me quickly and sent out a replacement, along with a couple of other bits, which arrived a couple of days later. This was provided free of charge, fantastic service!

I bought a Holman quick dial timer from Bunnings and after 2 uses it stopped working - just froze and could not reset. I contacted Holman on their customer help contact us email and got an automated message that they cared and would respond ASAP. Then nothing - I replied 3 times asking for some advice/help on what to do and nothing. I took it back to Bunnings and got a store credit but now really doubtful about replacing the timer with another Holman model - really poor customer service and obviously really poor quality goods from this company.

I found Holman Industries had the best Stormwater Fittings range with many variants to suite most requirements. I also found their products to be robust, with a near perfect match and fit of all components. Pricing was highly competitive and overall, good value for money. Of all the companies I contacted directly for assistance, Holman Industries were the only company that reverted back to me timorously. From reception to their sales department to their technical advisors - they were exceptionally courteous, pleasant and more than willing to assist. Holman Industries offers a comprehensive range, have some really good products and are a great company to deal with - highly recommended.

Great Garden lights that are easy to install for garden beds

Avoid them at all cost. Iggiration controller completely broke after just a few years (about 5) for a brand new house, screen is not showing anything, timer’s not working. After contacting the company, all they could say was getting a new one. Do they really expect buyers to give them business again after experiencing such a poor quality product and no after sale service? What a joke. Avoid them if you want to save yourself some headaches from looking at a broken product without after sale service after 5 years ( and being told to buy another new one from them).

If you're interested in garden lights, just keep in mind Holman's business is built around making sure lights do not connect together easily. They require large amounts of connectors and extra cables, which they sell to you for massive markups.If for example you buy a light for $30, since the lights don't have an input and an output, you need to pay another $15 for a splitter, and another $20 for a 2m cable.The price of your single $30 light is now $65 if you actually want to connect it to your system. There are massive markups of 500% or so on all cabling, as it uses propriety connectors which stop you from using cable from anyone else.

I tried to support an Australian Company however their cheap PRC products are rubbish. I have hose and tap fittings that did not last 6 months. Thats what happens when you sell out Australian jobs and manufacturing for profits. Never again Holman.